The domestic sector
If you are a customer in mainland China, you can place an order through WeChat, taobao, jingdong and other direct stores, or through dealers in mainland China, enjoying the same after-sales and warranty services.If you are a customer in Hong Kong, Macao and Taiwan, you can purchase through our dealers or online stores, or contact us through Facebook or Instagram, and we will provide you with corresponding purchase channels.
Domestic settlement means: alipay transfer, WeChat wallet transfer, the company's various online platform settlement, bank card transfer, credit card settlement, alipay huabei settlement.
Taobao shop: shrew technology, shrew optics, shrew outdoor optical mirror, shrew outdoor equipment
Jingdong store: fierce outdoor equipment store
Aliexpress: HanWar Tactical Store
WeChat: hanwumiaoju
Hanwuguanfang
Distribution -
1. Distribution mode:
Choose yto express by default.
2. Distribution scope:
Support distribution in most regions of China (only in mainland, not in Hong Kong, Macao, Taiwan and overseas).
3. Distribution time:
The stocking cycle of our company's domestic line is 3 working days.Most areas of the country generally 1 to 3 days of delivery, some remote areas of delivery time is a little longer, the specific logistics company website query results shall prevail.
4. Distribution logistics information query:
After the delivery of an order, you can ask the customer service for the tracking number or check the logistics information on the corresponding platform. After you get the tracking number, you can select the corresponding order from the option of logistics query, query the tracking number and track the delivery progress.You can also call yto express customer service line 95554 and log in yto express official website for enquiries.
5. Other instructions for delivery service:
1) by default, the company adopts yto express for delivery. If you need to choose a specific Courier, please contact our customer service staff to check whether you need to make up the difference.
2) if you need to modify the receipt information of the order, please complete it before producing the logistics information;If the logistics information is modified, the company will charge extra delivery fee.
3) after signing for the goods, please open the package to check whether the accessories are complete and confirm whether the machine is normal. If there is any abnormality, please contact us within 24 hours and we will timely follow up and deal with it.
Please check the warranty and after-sales section for relevant information.
The overseas sector
If you are an overseas customer, you can contact us via Facebook or Instagram to find out the purchase method and purchase policy. Our official aliexpress store can also place an order.Different countries and regions have different laws and regulations, please confirm in advance.In principle, the company from mainland China and Hong Kong send product is legitimate and there is no problem, but the sight or parts is illegal in some countries/regulated or have related import restrictions in the country, before the order, please check and confirm your country to the sight or parts related import regulations, and inform the customer service in advance, so our company can offer/can evaluate whether the goods before delivery to follow you to the relevant provisions of the state.Our company provides transportation service. If you need to clear the customs and pay the tax after entering your country's customs, please contact the customs to deal with it. If you do not clear the customs in time, the purchase price will not be refunded.If you need to return or replace the goods, the transportation cost will be borne by the buyer.The stocking cycle of international retail orders is seven working days. If it is a wholesale order or a large number of orders, the company needs to allocate inventory and adjust the production plan, and the stocking cycle is up to 40 days.
Overseas settlement means: international telegraphic transfer, the settlement amount is subject to the transaction price, if the exchange rate fluctuations, the settlement amount will not be adjusted.
Aliexpress: HanWar Tactical Store
WeChat: hanwumiaoju
Hanwuguanfang
When the company's products are sold overseas, the default transportation is to adopt EMS brands. If you need to choose a specific carrier, please contact our customer service staff to check whether you need to make up the difference.
